Chimes Cheers – October 2025

Charisse Phillips has been such a wonderful support from the beginning of my time at Chimes. She has encouraged me to be a strong recruiter and have confidence in what I do. I applaud her for her patience and strong leadership to not only have fun but get the job done! – Felicia Odie

Alyssia Peterson and Joslyn Brock made Chimes shine at Carlisle with their commitment to excellence. A new arrival to the Army Senior Service College raved about their prompt and thorough support. Their professionalism and efficiency ensured his move was processed smoothly, transforming what is typically a stressful experience into one of ease and confidence. Way to go Alyssia and Joslyn! – Shelly Shaffer

Steve Herring and Matt Chenoweth went above and beyond on this one. With less than 12 hours notice they were able to plan and execute a move of an entire home in Virginia after a sever plumbing issue. Two early mornings and two longs nights, they both stepped up and handled this with thoughtfulness and care, This was unplanned and unexpected. The level of detail on this was amazing even down to placing our individuals trinkets in the same spots as where they were moved from in the last house – Chris Miller

With an issue in Virginia and the local team being down Kathy Tatman really stepped up on this and without hesitation was able to change her entire schedule and come down to Virginia to help oversee Operations. This speaks volumes to the One Chimes mindset. Regardless of state or Subsidiary we are only Chimes! – Chris Miller

Shout out to Teress Palmer, Marva Hursey, Dezhauna Harris, Oluwatoyin Akinmusire for excepting our new individual Jessica Cohen with the Love and Care that is expected. – Lisa Braggs

Reese (Teresa Miles) has been a breath of fresh air here at 4814 Seton Drive! Anytime you come in the front door, Reese is there with a smile on her face and genuine care for how you are doing on any given day. She is always positive, upbeat, and willing to lend a hand. – Leslie Thompson

Sharea Elliott is always there when I need her. She’s always on par when providing updates and making sure we are in order for what’s posted. Sharea was ready to hit the ground running and maintain organization every day! – Felicia Odie

Thank you to Louis Costagliola for his continued support with VA Billing. He is a great resource for the multiple billing platforms and his willingness to collaborate on billing issues is greatly appreciated. – Heather Ayote

A huge Chimes Cheer to Nicole Bridges for leading our new Operations Forum meetings with such grace, professionalism, and expertise. Her ability to guide discussions, bring clarity, and keep everyone engaged has made these sessions invaluable. We’re lucky to have her steering this initiative. Nicole, thank you for setting the bar so high! – Jamie Williams

I like to give a BIG CHEERS shoutout to my DSP Jael Escoto. She always going above the call of duty. Jael has been helping me out in covering shift and when ask to work at another home, she never hesitates. Jael is truly a team player. She’s truly appreciated at CASHO MILL. – Lafonda Bagby

Big shout out to Justin Waskall for the incredible way he leads tours at the Chimes School! Watching him interact with potential kiddos and their families is an inspiring reminder of our values in action—Caring, Empowered, Collaborative, Quality, and Fun. His warmth, professionalism, and genuine passion create an unforgettable first impression. Justin, you make our mission come alive every day, and it’s a privilege to learn from you. – Jamie Williams

Tanya Chavous had an idea to raise $100 to provide school supplies for 25 of our program’s children. Through her tireless efforts she raised $1600, enough to get backpacks for all 107 of our young clients! I’d also like to thank Karla Castro and Keisha Rucker for their help, all the Upper Darby and residential staff for chipping in, and a special shout-out to Nicole Peterson for raising $1,000! I’m so grateful to work with all of you, your generosity and caring is a daily inspiration. – Lauren Flynn

High 5 to Alicia Felder for your tireless work on behalf of our clients, staff and programs. Your ability to get things done, such as editing the RFP (it was a late but productive night!), finding MH First Aid training, leaving great detailed email trails, juggling staff schedules and more, is really appreciated. Thank you for giving 200% all the time! – Lauren Flynn

I want to shout out Eriona Presnar for her guidance as I join the Chimes team. Her calm, confident, comprehensive approach has supported me in understanding the systems we use to service our supported adults. I appreciate all the lessons she has imparted on me, and I look forward to learning more! – Francesco Franzese

Staff did a great job to kept on encourage one of the individuals to participate go on rides of choices at Dorney Park PA for both 2 day 8/8 & 8/9. On behalf of 2101 Millstone, we thank Mechelle Tulsan for the patience and caring for the individuals. – Esther Olakunle

Grateful for the clinical staff in Easton as they all offer support and collaboration to build a strong team of mental health care providers. There is always respect and appreciation for feedback and insights shared. They are a safe place to use humor or share difficult feelings related to the load we carry daily. We have a great clinical staff here. – Leslie Chernykh

I forgot to add Eric Bonawitz as part of our clinical team in Easton – he is an amazing support as well! – Leslie Chernykh

Independence sends a heartfelt thank you to Walt, Phil, and Earl for all your help moving and setting up the new house! Big shout out to Gregg and Dhruv for handling the IT—fully connected thanks to you! And a huge thanks to our amazing staff and coordinator for your hard work and care supporting the residents and new site setup! – Karen Polen

Shout out to Danielle Flemming for helping me through my first few weeks as the new Compliance Coordinator for DE! I appreciate the hands on training and being able to bounce questions and ideas off of you! You are amazing! – Justine Duffy

Hillary Skozilas is a good business partner who always has time to answer my questions with a smile and good cheer. – John Bookout

Tamara Dixon displays much patience , passion , and understanding during her work day. The individuals that she serve has very high regards for her as well as staff. Tamara always will give an understanding listening ear Tamara is an ascent to Chimes – Sheila Washington

A big thank you for all you do to keep Wallingford running smoothly you are greatly appreciated. You go above and beyond making sure the guys have the clothing they need the food is prepared and you make sure all paperwork is completed notes are done. You are excellence personified. – Sharon Jackson

Elanna Reber always goes above and beyond in her work and with clients. She is an exceptional colleague and is always helpful. – Juenelle Robinson

My Cheers shout out goes to Mr. David Roland; David is an exceptional contractor that goes above and beyond of his roles and responsibilities. He is always there to assist the government at anytime, any hour and any day. His work is exemplary and wish I had two more employees like Mr. Roland. – John Cregan

Thanks to the staff at Manubay Court for making our Kibu filming segment a success. Sekinat Agbaje, Genie, and Teresia Mukami were so supportive and helpful. They really helped JoJo and Shirley SHINE!!! THANKS SO MUCH FOR HAVING US! – Barb Saunders

Thanks to Teresa Modungo, Maggie Hughes, Kelly Kalatucka, Patricia Primrose and Eric Brown for all the help and support to ensure that our Kibu filming day at BWI was a huge success. Our employee “actors” crushed it! It was such a collaborative effort and I was honored to be a part of it. – Barbara Saunders

Thanks to the MD Day staff at Liberty Club East for hosting the most epic dance party for Kibu filming. Aaris Adams, Cassandra Kitchen, Kyeon Boyd, Cierra Elmore and Joy Miller really showed Kibu what Chimes is all about. We had the best time. Thank you! – Barb Saunders

Special thanks to Jose Hernandez for recommending Manubay Court for filming. It was an awesome segment and your quick support and getting the team involved was so helpful! We had a wonderful afternoon, thanks again! – Barbara Saunders

Shout out to Doug Smith and Labria Shannon for an amazing golf lesson for our Kibu filming segment. Such a cool morning with Katie and Demarco – thank you so much for your support and setting the stage for them to steal the show!!! – Barbara Saunders

Thanks to Kristen Loveless for all the behind the scenes support in our Kibu filming days! You are a total STAR! – Barbara Saunders

Thank you Jason Bowser for your assistance and support with the JDXpert files. Because of your IT support we were able to get the files up and running from UKG to JDxPert and from JDxPert to UKG. I appreciate your patience and dedication to the task. Whoop Whoop 🙂 – Pat Davis

Rony Francois took the lead on getting additional Kaivacs operational for the BWI team. Being critically short on them due to repairs, Rony worked with several vendors to resource the parts required to get them operational bringing the total up to 7 from 3. – Mike Atkins

Maria Castillo has been filling in as the Andrews Project Manager along doing her normal duties as the Regional Operations Manager. Maria’s undertaking is not to be taken lightly; she has been putting in 60-70 hours a week to keep all of her customers happy. I want to personally thank Maria for the dedication and hard work she has done for well over a year. Thank you, Maria,! – Mike Atkins

Congratulations to Ezekiel Esezobor for being promoted from Shift Manager to Assistant Project Manager at BWI. His knowledge, experience, and leadership will move the overnight shift into the future. – Mike Atkins

Congratulations to Dion Stokes for being promoted from Assistance Project Manager at BWI to Project Manager at Andrews Air Force Base. Dion will be missed at BWI; however, he will bring great leadership abilities to the Andrews team. – Mike Atkins

I’d like to thank Destiny Chase for being a team player. She goes above and beyond for what is asked of her. Can’t thank her enough for all she does for the guys at Vicky Drive. – Irene Tibuah

I am honored to nominate Luanna Straker for the Chimes Excellence Awards. She consistently embodies the agency’s core values—Honor, Respect, and Devotion to Duty. Her unwavering dedication, exceptional service quality, and commitment to continuous improvement make her a truly deserving candidate for this prestigious recognition. – Diana Martinez

I would like to recognize the outstanding teamwork and dedication demonstrated recently. Joseph Tucker, Kathy Hogan, Carolyn Flowers, Daniel Erdman, and Charles Wolz all took time out of their busy schedules to assist the Aberdeen Grounds Maintenance crew in cleaning up a courtyard after they had fallen behind due to weather. Their willingness to step in and support another team exemplifies true collaboration, leadership, and commitment to maintaining a high standard for our campus environment. – Denise Hughlett

Kudos to Hillary Skozilas and Nikesha Matthews for their leadership in implementing the new AP workflow system. Their work will improve invoice efficiency and accuracy. Congrats on a job well done. – Nicole Bridges

The Chimes AP Team, did an amazing job transitioning us to Next Process! It’s really user friendly and the training sessions led by Hillary Skozilas and Nikesha Matthews were really full of information about the system! Thank you Chimes AP Team! – Chuck Budd

LaShawanda “La La” Dix is the epitome of caring, joyfulness, and love. She is a beam of sunshine every day at LCE and a beautiful reminder of what it means to love what you do and to help serve individuals with developmental and intellectual disabilities. She is a rockstar! – Lisa Pawluk

Ms. Pat was one of the only people at LCW to welcome ALL the DSP’s & clients from Seton with open arms & kindness. She made sure everyone felt loved & apart of a family. When I spoke with her about coming over she explained to me that it was nothing to worry about & that she would always show love, kindness & respect to EVERYONE! – Aujae Walker-Lyles