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The IT HelpDesk portal now includes a direct link to the Learning & Development HelpDesk for training-related requests (e.g., course issues, certificate copies, scheduling, project support).
How to access:
Go to support.chimes.org
Click the Learning & Development Requests icon
Submit your request in the right category
- Or, go here for direct access.
Reminder: Use the L&D HelpDesk only for training/learning needs. Continue using IT/Facilities HelpDesk for tech or facilities issues.

This month, Shelly Shaffer, SVP of Strategic Operations and Business Expansion, shares exciting news in her video message!
On July 17, Chimes welcomed over 100 guests, including Maryland legislators and community leaders, to celebrate the grand opening of our Outdoor Adaptive Therapeutic Center (OATC) at The Chimes School. This inclusive, state-of-the-art playground is designed for students with developmental disabilities and features a vibrant mural co-created by students and artist Christina de Guzman Jones.
Thanks to state funding, a second phase of the playground is already in the works!
Thank you for helping make Every Day a Meaningful Day — this milestone is a testament to your dedication.


Discover our branding guidelines, designed to ensure consistency across all communications. Here, you’ll find logos, templates, and detailed instructions for correct branding usage. Follow these standards to help us maintain a cohesive and recognizable identity.
Check out core elements -our updated Mission, Vision, and Values – of the strategic plan in English:
Download Mission, Vision, and Values Plan – English Here
Check out the full, approved 3-Year Strategic Plan:
Check out core elements -our updated Mission, Vision, and Values – of the strategic plan in English:
Download Mission, Vision, Values – Spanish Here
Check out the full, approved 3-Year Strategic Plan:
Important Numbers
888-205-1291
410-358-6670